Privacy Policy

Introduction

ProTorque Commercial Company (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including but not limited to:

Full name
Email address
Phone number
Company name
Any other information you provide through contact forms or communication channels

Non-Personal Information

We may automatically collect certain information when you visit our website, such as:

IP address
Browser type
Device information
Pages visited and time spent on the website

How We Use Your Information

We use the information we collect for the following purposes:

To respond to inquiries and provide customer support
To process business requests and service inquiries
To improve our website, services, and user experience
To communicate updates, offers, or relevant information (if applicable)
To ensure security and prevent fraudulent activity

Sharing of Information

We do not sell, trade, or rent your personal information. However, we may share your information in the following cases:

With trusted partners and service providers who assist in business operations
When required by law or to comply with legal obligations
To protect our rights, safety, and property

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of transmission over the internet is 100% secure.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve functionality. You can control or disable cookies through your browser settings.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites. We encourage users to review their privacy policies.

Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Object to or restrict processing of your data
Withdraw consent where applicable

To exercise these rights, please contact us using the details below.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

ProTorque Commercial Company

Building No. 8030, Othaman Bin Affan Street
Postal Code 46424, Yanbu, Saudi Arabia
Phone: +966 543 292 217
Email: sales@protorqueksa.com
Website: www.protorqueksa.com